Privacy Policy

Last updated: 12/4/2015


Aeromax Building Supplies Ltd. (“Aeromax”) respects the privacy of its customers,
suppliers and visitors. Aeromax believes in protecting your privacy. This policy outlines
how we obtain, share and collect personal information. By using our site and/or
providing personal information to us, you agree to the terms of this policy. The purpose
of collecting personal information from you is to improve your experience using
Aeromax and to provide you with additional information on our products, services and
promotions. This policy does not apply to the practices of companies, other entities or
websites that Aeromax does not manage or control. It applies to interaction you have
with the website or with a member of the Aeromax Team. This policy also
covers our treatment of any personal information shared with us by third parties.


You can visit the Aeromax website and its sub-domains without registering for
membership or subscribing to any communications. Our websites contain links to other
sites, which are not governed by this policy. Reading the individual privacy policies of
such websites will help you make an informed decision whether or not to use these sites
based upon their privacy practices.


Personal information is identifiable information about you as an individual. We collect
personal information such as your name, your home address, your financial information,
your personal preferences, as part of conducting transactions with you and when you
visit our website.


Your contact information is your name associated with your business address, business
email, business telephone, business fax and other business contact information.
Contact information is not personal information.


Payment and Shipping Information

When you purchase a product on the website we collect your financial
information to process the order. We may also collect your billing and shipping
addresses for the purposes of fulfilling your transaction. We may also collect your order
history and feedback in relation to your experience with Aeromax.

Demographic Information

We may collect information like your age and gender. We may collect information about
the products you like or the reviews and comments you post online.

Location Information

We may collect information from your IP address in relation to your location. The data is
used to best match our products to the areas of demand.
Employment Related Information
We may collect information you give us in contemplation of an employment opportunity
with Aeromax.

Browsing Information

We might track the pages you visit or the path you took to land on the Aeromax website
page and what website you visit when you leave us. We collect this information using
tracking tools. For more information on these tracking tools please check your browsers
Privacy Preferences page.


We gather information you give us directly.

There are many ways you give information to us directly and includes but is not limited
to, the following:

  • Information you input into our website in connection with purchasing the products
  • Telephone conversations
  • Online chat interaction
  • Email communications
  • Face to face meetings
  • Social Media Interaction through third party websites such as Facebook, Twitter,
    LinkedIn and YouTube
  • Viewing our online advertisements or emails
  • Resumes, cover letters and prescreening calls in connection with an employment
    opportunity at Aeromax
  • all other communications with members of the Aeromax team


Aeromax may collect and use your personal Information for the following

  • contacting you in relation to your online visit and/or telephone call with our Sales
    Team, fulfilling orders and sales, and following up with you in relation to your
  • matching your location with the products you have selected to ensure proper and
    expeditious delivery to you
  • to communicate with you about your inquiry, your account, your shopping cart or
    our relationship
  • to look at website trends and customer interests
  • to administer and build your Aeromax account
  • to market new services and products that we believe will be of interest to you
  • to collect a debt owed to Aeromax or its agents; or to pay a debt owed by
  • to help us make credit decisions about clients, check the identity of new clients to
    prevent fraud and money laundering
  • to help us make a decision with respect to employment or an appointment with
  • to identify you if you visit our office premises
  • for other uses we may disclose to you from time to time
  • and as required or authorized by law.


Information about our customers is an important aspect of our business. Aeromax
undertakes to treat this information with integrity and does not and will not sell, or
disclose your information unless for business purposes or as required by law. We will
use contractual or other arrangements to protect information disclosed to third parties,
who perform services on our behalf. These third parties include, but are not limited to,
delivery service providers who ship and deliver your online orders. By providing
information to us, you are consenting to the transfer of your personal information
outside of Canada.

Aeromax may disclose your personal information:

  • when the services we are providing to you require us to give information to third
    parties, for example: providing government-assigned identification numbers to
    customs brokers or other third parties responsible for processing customs
    clearance for shipments
  • if we engage a third party to provide services to us (such as payroll processing
    for employees, computer back-up services, archival file storage, customer
    relationship management, advertising distribution, behavior tracking, marketing
    animation, delivering orders, processing credit card payments) and the third party
    is bound by confidentiality obligations
  • we may have to share information with vendors and manufacturers to respond to
    your feedback, comments or reviews
  • where it is necessary to collect a debt owed to Aeromax or its agents, or to pay a
    debt owed by Aeromax
  • to protect us if we suspect fraud we may disclose your information as part of an
  • to respond to an emergency where the health or safety of any individual is
    reasonably believed to be threatened
  • if the information is already publicly known; and when we are required or
    authorized by law to do so
  • or in other circumstances where you have consented to the disclosure
  • we may collect, use and disclose Information without your consent when we are
    required or authorized by law to do so.


Aeromax takes all reasonable steps to ensure that your Information is kept safe from
loss, unauthorized access, modification or disclosure.

The steps we take to protect your information include:

  • Premises security
  • Restricted file access to your information
  • Deploying technological safeguards like encryption, access control, and firewalls
    to protect against hacking or unauthorized computer access
  • Use of secure socket layer (SSL) to encrypt credit card transactions
  • Use of authentication to access your account
  • Periodical reviewing of security measures.

Beyond the implementation of conscientious information protection best practices, you
should be aware that Internet communications are not absolutely private or confidential.
Ultimately, you are responsible for maintaining the secrecy of your passwords and/or
any Personal Information in your possession. Note that certain parts of the site services
such as blog and learning center posts are public and your comments may be viewed
by other users and site visitors.


Individuals have the right to withdraw their consent to the collection, use, or disclosure
of information at any time, except where that withdrawal would frustrate the
performance of a legal obligation by Aeromax.

Accessing or Correcting Your Information

Individuals have the right to know what Information Aeromax has collected about them,
how that information is being used and to whom it has been disclosed, as well as to
verify and amend that information if it is incorrect. If necessary, Aeromax will correct the
Information if requested to do so.

Removing Information stored by Aeromax

Upon reasonable written notice given to Aeromax, all Information held by Aeromax that
is identifiable to that individual will be removed from our records and confirmation of that
removal will be provided to the individual. Notwithstanding the foregoing, if you withdraw
consent, Aeromax nonetheless reserves the right to retain, collect, use and disclose
information without your consent where we are permitted by law to do so.
Denial of Access to Information
Your right to access your Information is not absolute. We may deny access when:

  • denial of access is required or authorized by law;
  • granting you access would have an unreasonable impact on other people’s
  • protecting our firm’s rights and property
  • the request is deemed to be frivolous or vexatious.

If we deny your request for access to, or refuse a request to correct your Information,
we will explain why.

Contacting Us

To initiate any of the above requests please contact us
at When contacting us please provide sufficient
detail to enable Aeromax to confirm your identity. Aeromax may contact you directly to
confirm your identity. Upon receiving this request, Aeromax will respond to your query
as soon as possible and information will normally be released to the requester within 30
days, except where that release is prohibited by law.
Information will be retained for as long as may be necessary or relevant for the
identified purpose of collection, or as may be required or permitted by law, after which
time we will no longer retain identifiable information
Since Aeromax regularly reviews all of its policies and procedures, we may change this
policy from time to time according to relevant laws and policies. When we revise this
Privacy Policy the “Last Updated’ date indicates the beginning of this Privacy Policy.
The modifications made will be effective from the new date. If we make any material
changes to this Privacy Policy, we will notify you by email.
This policy will be governed by the laws of the Province of British Columbia and the
laws of Canada applicable therein, excluding any conflict of rules that would apply to
another body of law. This policy constitutes and contains the entire agreement between
you and Aeromax with respect to its subject matter and supersedes any prior oral or
written agreements.
If any provision of this policy is held to be illegal or unenforceable, that provision will be
limited or eliminated to the minimum extent necessary so that this policy will otherwise
remain in full force and effect and enforceable.